AI usage in the insurance industry is in the early adoption phase, and its influence and capability has made remarkable progress in the past few years. While existing rule based systems used by
How are insurers using AI in processing claims?
For an industry usually perceived as slow in adopting digital technologies, the insurance industry has attempted to keep abreast of technology driven fast-paced innovations in the recent years. Technology is a dramatically evolving
Introduction: Bigger Opportunities Machine learning and Artificial intelligence provide immense opportunities for the insurers who adopt these technologies effectively. These technologies essentially have the capability to transform various areas such as claims, customer
It is fair to say that the insurance industry has lagged in innovating and improving on customer service, experience, and satisfaction; the digital customer finds the experience justifiably frustrating. Customers are disappointed and
